Louise and William Senft’s new book, Being Relational: The Seven Ways to Quality Interaction and Lasting Change, details seven ways of being in relation to others that capture the heart and soul of all that is self-help, grounded in method, and supported by relational conflict theory and brain science findings. The ways of being […]

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You can now download or stream my conversation with Sharon Ellison as we discuss strategies and techniques to take the war out of your words. You can hear Sharon demonstrate how defuse defensiveness, often instantly and how to use these skills whether you are talking to a co-worker or are a manager needing to […]

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How long does it take to get defensive? What kind of impact does it have? Listen in on Tuesday, 5/12 at 8 pm Eastern as Sharon Ellison demonstrates how to defuse defensiveness, often instantly, whether you are talking to a co-worker or are a manager needing to give feedback to an employee.

 

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The ABA Dispute Resolution Section, Mediation Committee is pleased to announce our second monthly teleconference of 2015. Please join us on Tuesday, April 28th at 12pm.

Many ADR professionals saw the headlines when an angry mediation participant shot two other participants (an attorney and client) at a Phoenix law firm in 2013. That […]

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In many situations we see our decisions as an ‘either/or’ dilemma. Author and Ph.D. Bernie Mayer argues in his new book, The Conflict Paradox, Seven Dilemmas at the Core of Disputes, that the real challenge  is to find a new path that incorporates both approaches. These apparently opposing conflict practices need not […]

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Conflict Resolvers routinely enter into conversations and circumstances most would choose to avoid. These conversations can contain some of the strongest emotional triggers, and create the most stressful situations, that we may ever experience. Register now to attend my ADRHub webinar on safety planning that will take place on 3/25 at 6 pm Eastern. Registration […]

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In many situations we see our decisions as an ‘either/or’ dilemma. Author and Ph.D. Bernie Mayer argues in his new book, The Conflict Paradox, Seven Dilemmas at the Core of Disputes, that the real challenge  is to find a new path that incorporates both approaches. These apparently opposing conflict practices need not be […]

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If you missed my program with Columbia University Professor Peter T. Coleman you can listen, download or stream it from the player below. We discussed seven strategies from his new book Making Conflict Work: Harnessing the Power of Disagreement. Whether you are a manager or an employee, you can uses theses strategies to navigate […]

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