The Conflict Paradox: Seven Dilemmas We Must Understand To Resolve Conflict

The Conflict Paradox: Seven Dilemmas We Must Understand To Resolve Conflict

This week I will be presenting at the National Center for ADR’s annual conference in Greenbelt, MD. I will be discussing Bernie Mayer’s new book The Conflict Paradox: Seven Dilemmas at the Core of Disputes and how those paradoxes affect how we understand and respond to problems.

This is a fascinating topic that I strongly recommend anyone who wants to improve their problem solving skills to attend. Understanding how these paradoxes influence our behavior and outlook is absolutely instrumental to becoming a better leader and conflict resolver.

4/26 Conflict Chat with….Pattie Porter, Stephen Kotev and Abigail R. C. McManus is now available for download and streaming

4/26 Conflict Chat with….Pattie Porter, Stephen Kotev and Abigail R. C. McManus is now available for download and streaming

In this week’s conflict chat we discussed the tragic death of New Orleans Saints star defensive end Will Smith and what happens to you when someone becomes emotionally hijacked. Listen in to learn how to better control these responses and better avoid classic mistakes when dealing with emotional and upset people.

 

Conflict Chat with….Pattie Porter, Stephen Kotev and Abigail R. C. McManus – Listen in on Tuesday, 4/26 at 8 pm Eastern

Conflict Chat with….Pattie Porter, Stephen Kotev and Abigail R. C. McManus – Listen in on Tuesday, 4/26 at 8 pm Eastern

Got Conflict? If you have a conflict with someone, and are not sure how to handle it, then let us know. Here is your opportunity to ask your question with Conflict Management experts who are mediators, conflict coaches and facilitators on how to think about, analyze or resolve your situation.

Think about it. Are you currently engaged in an active conflict with your co-workers or boss? Ignoring your neighbor because of a conversation you don’t want to have? In a disagreement with your spouse? Or simply afraid to bring up a concern with a friend in fear of stirring up problems.

Join us live. Here is how:

  • Call 347-324-3591; press 1 and wait for a Host
  • Use the Reply box below to post your question or conflict situation
  • Join us in the chat room live at Blog Talk Radio on the night of the program. Post your comment or question here and we will bring it into the program.
  • Join our Live Twitter chat using #ConflictChat every Tuesday night at 5 pm Pacific/7pm Central/8 pm Eastern

Is Your ADR Safe? Reducing the Risk of Violence Before, During and After Sessions

Is Your ADR Safe? Reducing the Risk of Violence Before, During and After Sessions

Later on this week I will be presenting at the 18th annual American Bar Association Section of Dispute Resolution spring conference in New York, New York. My colleague, Susan Yates of the Resolution Systems Institute, and I will be presenting our work on safety and safety planning to advocates, lawyers, arbitrators, mediators and other conference attendees.

We look forward as well to seeing old friends and colleagues, making new ones and advancing our field. This conference is an excellent opportunity to stay abreast of current developments, best practices, and innovations central to the ADR field. I am honored to be presenting to such an experience and esteemed audience. Please do stop by and say hello if you are in town.

All the best,

Stephen

Conflict Chat with….Pattie Porter, Stephen Kotev and Abigail R. C. McManus – Listen on 3/29 at 8 pm Eastern

Conflict Chat with….Pattie Porter, Stephen Kotev and Abigail R. C. McManus – Listen on 3/29 at 8 pm Eastern

Got Conflict? If you have a conflict with someone, and are not sure how to handle it, then let us know. Here is your opportunity to ask your question with Conflict Management experts who are mediators, conflict coaches and facilitators on how to think about, analyze or resolve your situation.

Think about it. Are you currently engaged in an active conflict with your co-workers or boss? Ignoring your neighbor because of a conversation you don’t want to have? In a disagreement with your spouse? Or simply afraid to bring up a concern with a friend in fear of stirring up problems.

Join us live. Here is how:

  • Call 347-324-3591; press 1 and wait for a Host
  • Use the Reply box below to post your question or conflict situation
  • Join us in the chat room live at Blog Talk Radio on the night of the program. Post your comment or question here and we will bring it into the program.
  • Join our Live Twitter chat using #ConflictChat every Tuesday night at 5 pm Pacific/7pm Central/8 pm Eastern

Congratulations to George Mason University!

Congratulations to George Mason University!

“Earlier this week, the Carnegie Classification of Institutions of Higher Education, with George Mason University elevated to the “Highest Research Activity” tier. Only 115 universities are included in this group, with another 107 being considered as having “Higher Research Activity.” Until now, we had been included in that second tier.

To be recognized by Carnegie as a major research university nationally and internationally is a tremendous milestone for our university, for our state and for our region. Every Mason faculty and staff member and student should take tremendous pride in this accomplishment. We earned this because of your years of hard work and dedication.” ~ President Ángel Cabrera

 

As an Adjunct Professor for Mason’s School for Conflict Analysis and Resolution, I wanted to congratulate Mason on this accomplishment. Research is the foundation of learning. Without investigation, no knew knowledge is gained. Kudos to President Cabrera and the staff and faculty of George Mason University on this accomplishment!

Repairing the Hidden Damage of Conflict Avoidance – Listen in on 1/5/16 at 8 pm Eastern

Repairing the Hidden Damage of Conflict Avoidance – Listen in on 1/5/16 at 8 pm Eastern

CONFLICT…either you hate it and avoid it at all costs, or you thrive on it by pushing to get your point across to the detriment of others.  How we recognize potential conflict or respond to ongoing conflict is a choice. Join Pattie Porter to learn behavioral cues and underlying motivating factors that drive us to react in damaging ways. More importantly, you can make different choices and learn strategies to help you take courageous steps to address conflict confidently.

De-Escalation Techniques to Avoid Violence in the Dispute Resolution Process – 12/18 – Columbus, Ohio

De-Escalation Techniques to Avoid Violence in the Dispute Resolution Process – 12/18 – Columbus, Ohio

On December 18th, I’ll be giving a presentation for the Columbus Bar Association on De-Escalation Techniques to Avoid Violence in the Dispute Resolution Process. I am honored to be co-presenting with a member of the Columbus Police Department’s Crisis Negotiation team as we discuss ADR/conflict resolution safety best practices and the art and science of verbal de-escalation: http://www.cbalaw.org/cba_prod/files/cle/151218OT.pdf

Agenda:

9:00-10:30am: ADR Safety Planning: How to Handle Yourself
Overview of Conflict Resolution Safety Planning Recommended Guidance
The Fundamentals of Creating Your Own Safety Plan
Dealing with High Emotion Conflicts

10:30-10:45am: Break

10:45am-12:15pm: The Art and Science of Verbal De-Escalation in Crisis Situations: How to Handle Others
Proven Verbal Techniques to Deal with Crisis Situations
How to Remain Calm and Get Results
How Learning what the Hostage Negotiation Team Does Can Help You