De-Escalation Techniques to Avoid Violence in the Dispute Resolution Process – 12/18 – Columbus, Ohio

On December 18th, I’ll be giving a presentation for the Columbus Bar Association on De-Escalation Techniques to Avoid Violence in the Dispute Resolution Process. I am honored to be co-presenting with a member of the Columbus Police Department’s Crisis Negotiation team as we discuss ADR/conflict resolution safety best practices and the art and science of verbal de-escalation: http://www.cbalaw.org/cba_prod/files/cle/151218OT.pdf

Agenda:

9:00-10:30am: ADR Safety Planning: How to Handle Yourself
Overview of Conflict Resolution Safety Planning Recommended Guidance
The Fundamentals of Creating Your Own Safety Plan
Dealing with High Emotion Conflicts

10:30-10:45am: Break

10:45am-12:15pm: The Art and Science of Verbal De-Escalation in Crisis Situations: How to Handle Others
Proven Verbal Techniques to Deal with Crisis Situations
How to Remain Calm and Get Results
How Learning what the Hostage Negotiation Team Does Can Help You

De-Escalation Techniques to Avoid Violence in the Dispute Resolution Process – 12/18 – Columbus, Ohio

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