This week’s program discussed how a leader’s inability to regulate their anger can lead to a toxic workplace. We examined how Uber’s CEO missed opportunities to build trust, solve problems and avoid a large amount of negative publicity – due to his lack of conflict competency. If Travis Kalanick was better able to listen to the concerns of others and truly understand their concerns, he would be a much more effective leader. Because he was unable or unwilling to do this, he publicly stated that he needed to grow up and fundamentally change.
Do you want to be a Peacemaker? You can now download or stream my recent conversation with David J. Smith as we discussed how to find opportunities to work for peace in almost any job. Whether it is thinking differently about the job you have or what types of jobs are out there – there are opportunities to work for peace!
The City of Baltimore has taken a holistic approach to drug addiction, gun violence and healthy babies. By addressing these challenges as interconnected issues they are able to make greater progress than engaging them individually. By ‘interrupting’ potentially violent retaliation, assisting with counteracting opiate overdoses, and supporting young mothers, the city has:
Decreased homicides by up to 56% in some neighborhoods
Reduced the likelihood of arrest due to drug abuse
Decreased infant mortality by 28 percent for some populations
Kudos to Baltimore for this innovative approach to public health!
So contentious presidential election is finally over with! It is either the best or worst day for America for some of us. Some will gloat over the win, others exhibit anger for the loss, or maybe we just keep our mouth shut so as not to engage in conflict? So how do you talk to your friends, co-workers, and family about politics and not get burned in the process? Learn how two conflict resolution experts, Pattie Porter and Stephen Kotev,help others say what they really mean and hear what really matters from those they don’t agree with.
Got Conflict? If you have a conflict with someone and are not sure how to handle it, then let us know. Here is your opportunity to ask your question with Conflict Management experts who are mediators, conflict coaches and facilitators on how to think about, analyze or resolve your situation.
Think about it. Are you currently engaged in an active conflict with your co-workers or boss? Ignoring your neighbor because of a conversation you don’t want to have? In a disagreement with your spouse? Or simply afraid to bring up a concern with a friend in fear of stirring up problems.
I’ll be presenting on the concept of verbal atemi, that has it’s origins in Japanese martial arts. Mark Andres give a great examples of this in his book Sweet Fruit from the Bitter Tree. The idea in is to say or do something that unbalances your attacker. You don’t want to make them angry, just confused – and in the confusion redirect their attention and intention:
Please join us at ACR this week and feel free to stop by and say hello if you are. I’ll be presenting on Friday morning.
Helping people resolve problems and improve their performance under stressful circumstances is Stephen’s passion and profession. With a Masters degree in Conflict Analysis and Resolution from George Mason’s Institute for Conflict Analysis and Resolution, Stephen has substantial experience in mediation, negotiation, facilitation, conflict coaching, conflict management and somatic education. His professional experience spans state and federal government agencies and two premier conflict resolution membership associations. Stephen has also become a national expert on how you can improve your performance by better managing the stress of conflict situations. He has taught hundreds the somatic skills they needed to remain calm in stressful conflict situations as an adjunct faculty member of the School of Conflict Analysis and Resolution at George Mason University and through seminars that he has presented at conferences nationwide.
Specialties: Stephen presents workshops nationally and internationally that teach problem solvers how to improve their performance by learning to better manage the stress of conflict situations through the development of somatic (body) skills focused on breath, posture, and vision and the cultivation of self-awareness. These skills originate from the Japanese martial art of Aikido and have been used by martial artists, executives, law enforcement, athletes and professionals to remain calm in the midst of the storm.