Conflict Analysis: Conflict analysis is the first step in resolving and managing conflict because it enables you to understand the underlying cause of the conflict. Often, the true cause of the conflict is different than what we initially presume. Without a thorough understanding of the base cause of a problem, you will never be able to effectively address it. Rather, you will spend needless time and energy trying to correct the symptoms of the conflict, while missing the root issue. Thus, conflict analysis is the cornerstone of good decision-making and effective conflict management.
I will work with you to deconstruct the core causes and structure of your conflict, including the macro and micro factors that are contributing to the problem. Armed with this knowledge, we can formulate a plan for managing the conflict by dealing directly with its source.
Conflict Management: The next step is conflict management. Conflict management transforms the research done through conflict analysis into a systemic response to your problem. The goal of this process is to create a solution to the conflict that will ideally resolve the problem outright, or at least allow you to better manage it. Some conflicts can be entirely resolved, while others can only be managed. Knowing the difference is the key to success and will prevent you from wasting energy and resources pursuing unproductive or ineffective solutions.
After developing a thorough understanding of the conflict through conflict analysis, I will assist you to address it holistically. We will create a comprehensive response that addresses both the big picture and the fine details, so as to enable you to move forward and overcome the challenges created by the conflict.