In many situations we see our decisions as an ‘either/or’ dilemma. Author and Ph.D. Bernie Mayer argues in his new book, The Conflict Paradox, Seven Dilemmas at the Core of Disputes, that the real challenge is to find a new path that incorporates both approaches. These apparently opposing conflict practices need not be mutually exclusive—in fact, each is necessary to the other. Listen or download the program from the player below.