Taking the War Out of Our Words: Turning Conflict into Conversation in the Workplace – Archived Program now available

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You can now download or stream my conversation with Sharon Ellison as we discuss strategies and techniques to take the war out of your words. You can hear Sharon demonstrate how defuse defensiveness, often instantly and how to use these skills whether you are talking to a co-worker or are a manager needing to give feedback to an employee.

 

 

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