Working Together and Not Just Side-by-Side: Cultivating Conflict Competence in Healthcare Organizations – Listen In on 2/4 at 8 pm Eastern

There has been an increased emphasis on teamwork and collaboration in the delivery of health services over the past decade. With the implementation of healthcare reform and more people accessing health services, it is even more important that health professionals learn how to engage with patients and with one another in the midst of conflict. Listen in on Tuesday, February 4 at 8 pm Eastern as our guest, Debra Gerardi will discuss what conflict looks like in clinical work settings, why conflict is so hard to address among health professionals and what is happening to improve conflict management within healthcare organizations.