Conflict Chat ….When Leaders Crash Creating Toxic Workplaces - Archived Program

This week’s program discussed how a leader’s inability to regulate their anger can lead to a toxic workplace. We examined how Uber’s CEO missed opportunities to build trust, solve problems and avoid a large amount of negative publicity – due to his lack of conflict competency. If Travis Kalanick was better able to listen to the concerns of others and truly understand their concerns, he would be a much more effective leader. Because he was unable or unwilling to do this, he publicly stated that he needed to grow up and fundamentally change.