Taking the War Out of Our Words: Turning Conflict into Conversation in the Workplace - Listen in on Tuesday, 5/12 at 8 pm Eastern

How long does it take to get defensive? What kind of impact does it have? Listen in on Tuesday, 5/12 at 8 pm Eastern as Sharon Ellison demonstrates how to defuse defensiveness, often instantly, whether you are talking to a co-worker or are a manager needing to give feedback to an employee.